Legal
Shipping Policy
We are pleased to offer Free Ground Shipping & Handling within the U.S. for all orders over $50.00. On orders, less than $50.00 within the U.S., Shipping & Handling is a flat rate of $8.99. Ground Shipping generally takes 7 business days from the time an order is placed to arrive at your door.
If you select one of our Expedited Shipping & Handling options (2nd Day or Next Day Air), we will fulfill any orders placed before 12 pm PST the same business day, otherwise, they will be shipped the next day. This excludes weekends and holidays within the United States.
If you have additional Shipping & Handling questions, please call us at 1-877-683-8380.
Returns Policy
Enjjoy offers a 30-day money-back guarantee. If you’re not 100% satisfied with our product, contact our customer service, and we’ll make it right. If your product needs to be returned, we’ll send you the return label. All refunds/exchanges are subject to review, provided at the discretion of Enjjoy
How much time will I have to make a return claim?
You have 30 days from your purchase date to make a return.
How do I return my Enjjoy order?
Enjjoy orders are backed by a 100% Satisfaction Guarantee – no matter the case. Simply contact our customer service. Returns can be mailed or sent from any Fedex location
Can I request a refund?
Yes, you can request a refund within 30 days of your purchase date – no matter the order size; you can receive a full refund if you’re not 100% completely satisfied with all Enjjoy products.
Where can I take my Enjjoy order to be returned?
If you’ve received a return label from us, you can take your Enjjoy order to your nearest FedEx shipping location. If you purchased an Enjjoy product from a retail location, please follow the store’s return policy.
How long does it take to receive a refund?
It may take up to 3 to 5 business days – depending on your bank – for you to receive your refund once it’s been processed.
How is my refund issued back?
Your refund is sent through your original form of payment.
Can I speak directly to someone at Enjjoy about returns and refunds?
You can speak with our customer service team directly at 1-877-683-8380 for questions or concerns about returns and refunds, or you can email us at support@enjjoy.com.